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Dispatcher Guide

Create orders, assign carriers and drivers, track freight, and manage billing.

Step 0 of 6 complete
  1. Verify your email and sign in

    Your account is inert until verified. No orders can be created from an unverified account.

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  2. Requires: active subscription

    Build your network first

    Until a Carrier approves your subscription request, you cannot see their trucks or drivers and cannot create an order at all.

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  3. Confirm the Carrier has assets

    Even with an active subscription, the Carrier must have at least one truck and one driver configured, or the assignment dropdowns in the order form will be empty. This is the Carrier's job — tell your Carrier what they need to set up first.

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  4. Create your first order

    With an active network and a Carrier's fleet configured, you can now fill the order form: pick your Carrier, assign Driver and Truck, enter locations and financial terms.

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  5. Advance status and read your report

    You advance the order to PickingUp. The Admin confirms delivery (Delivered→WaitingRC) and the Carrier confirms the rate (WaitingRC→ReadyToPay) before you can generate a payment report.

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  6. Track all your loads at a glance

    My Schedule gives you a single calendar view of every upcoming pickup and delivery across all your orders. Once you have orders running, use it to spot schedule conflicts and plan your day.

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