Understand how subscriptions, payment reports, and the billing lifecycle work in eTrucky for Admins, Dispatchers, and Carriers.
From your dashboard sidebar, click Billing. The Billing section shows your subscription status, upcoming renewal date, and links to payment reports.
eTrucky's billing covers two separate concerns: platform subscriptions (access fees paid via Stripe) and payment reports (informational summaries of what each party earns per order). Both are accessible from the Billing section in your dashboard.
Dispatchers and Carriers pay a platform subscription fee to use eTrucky. Subscriptions are managed in the Billing section and processed securely via Stripe. You can view your current plan, update your payment method, and see your billing history here.
Dispatchers can generate payment reports for any date range — a report is not gated by whether any payment has happened yet. A payment report shows the Bill Amount (broker invoice), Dispatcher Payment, Carrier Payment, and Admin Payment for each order in the reporting period, plus its Delivery and Payment readings. Reports can be exported as PDF for accounting purposes.
Carriers can view their Carrier Payment and driver payment breakdown for each completed order. Access the Billing section, filter by date range, and export the report. Your Carrier Payment is the agreed amount set when the order was created; driver payment is set by the Carrier per order in the order edit form.
The Admin runs the payments desk for every order. On the order's edit form, the Dispatcher Payment and Carrier Payment rows each carry their own Paid checkbox, beside the amount it records — tick it once that party has actually been paid. The Admin's own payment is recorded differently: select Paid from the Broker Payment Status dropdown on the Bill Amount row instead of a checkbox, since that dropdown already tracks the broker's paperwork for the same relationship. Each is an independent fact; none depends on the delivery reading, or on the others. Once a party's payment is recorded, that order reads Paid to them.