Track and advance your deliveries from pickup through completion — step-by-step status updates for Carriers and Drivers.
Open your dashboard. Your active loads appear in the order list with their current status. Tap or click the order to open the detail view and see pickup location, delivery details, and scheduled time.
Delivery progresses through one sequence that everyone sees the same way: Scheduled → Picking Up → In Transit → Delivered. Carriers and Drivers advance it. Payment is a separate reading on the same order: it reads Unpaid until the party who pays you records your payment, and then reads Paid. It does not wait on delivery — an order can be paid before it is delivered.
When a new load is assigned to you, it appears in your dashboard with Scheduled status. Review the pickup location, delivery address, scheduled date, and any notes left by the dispatcher. All the details you need to execute the delivery are here.
Open the order and use the status advance button to move it forward. Scheduled → PickingUp: when you depart for the pickup location (Dispatcher, Carrier, or Driver can do this). PickingUp → Transit: once the freight is loaded and the truck is rolling (Dispatcher, Carrier, or Driver). Transit → Delivered: when you complete the delivery — only the Driver can make this transition. Each status change is timestamped and visible to all parties on the order.
If you advance a status by accident, you can step back one stage: PickingUp → Scheduled, Transit → PickingUp, or Delivered → Transit. You can only go back one step at a time — skipping is not allowed. Contact your Dispatcher if you need to go back further.
Use the Notes field on the order to communicate issues — a delayed pickup, an access problem at the delivery address, or additional instructions from the receiver. Notes are visible to all parties on the order and are saved with a timestamp.