Learn how to set an order's delivery status — any status, from any status, by any role on the order.
Find the order in your dashboard list and tap or click it to open the detail view. The current status is shown at the top of the order card. Review the pickup and delivery details before advancing.
Order status tells everyone on the load where things stand. When you advance the status, all parties — from the driver to the team that assigned the load — see the update instantly. Getting status right keeps operations smooth and ensures your completed work is recognized at the right time.
Every order has one delivery status: Scheduled, PickingUp, Transit, Delivered or Canceled. Scheduled means the load is booked, PickingUp means the driver is heading to the pickup, Transit means the freight is moving, Delivered means the drop is complete, and Canceled means the load is not happening. Payment is read separately and never changes any of this.
Anyone on the order — the Driver, the Carrier, the Dispatcher or the Admin — can set the delivery status to any of the five values from their own Edit Order screen, in one move, in either direction. There is no fixed order of steps and no step is reserved for one role. The Driver's dashboard card still offers the one obvious next step as a single tap (Start Pickup, Start Transit, Mark Delivered).
Set the status to what it should be and save. A Delivered or Canceled order can be put back in progress the same way — from the Driver dashboard, use Update Status on the order and pick any status. Choosing Canceled asks you to confirm first, because it tells everyone on the load that it is not happening and frees the truck, trailer and driver for that day. If you reopen an order and its truck, trailer or driver is already on another load that day, the app tells you after saving; the status change is not blocked. Corrections work even if a payment on the order has already been recorded — the two readings are independent.